Μπορώ να στείλω την παραγγελία μου ως δώρο;
Yes, you can send your order as a gift to a third party.
Choose the clothes or clothes you want to send as a gift, add them to your cart and go to the Checkout!
At the Checkout, enter the delivery address and click “Send the whole order as a gift to the selected address”At the Checkout, enter the delivery address and click “Send the whole order as a gift to the selected address”
Πώς μπορώ να προχωρήσω στη διαδικασία αγοράς;
Detailed information on how to properly complete your purchases with us can be found in the relevant shopping guide “Shopping Guide” .
Μπορείτε να στείλετε τα προϊόντα σας οπουδήποτε;
Our products are shipped anywhere in Greece.
You can pick up your order by choosing from the available transport companies (Courier). You can also pick up the order from our store.
Ποιες μεθόδους πληρωμής δέχεστε;
We accept payment via Credit – Debit Card, Cash on Delivery, Payment at the store and payment by Bank Deposit.
Πώς μπορώ να ακυρώσω μια παραγγελία ή να επιστρέψω ένα αντικείμενο;
You have the right to return all or part of the order within 15 working days from the date you received it. Instructions for the return or change process can be found at the link Shipping & Returns
Πόσο ασφαλή είναι τα προσωπικά μου στοιχεία;
All information you share with us is private and confidential. You can find out more about the security of your personal data at the link here, in the section “Data Protection”.
Χρειάζεται να εγκαταστήσω ειδικό λογισμικό για αγορές στο διαδίκτυο;
No, no software needs to be installed on your computer or device to make purchases from our online store.
We recognize the importance of the issue of the security of your Personal Data as well as your electronic transactions and we take all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. You can find out more about the security of transactions at the link here, in the section “Transaction Security”.
Γιατί δεν έχω λάβει επιβεβαίωση παραγγελίας;
If your order is successfully placed, you will receive a confirmation email in the mail account you stated during your ordering process. If you do not receive the confirmation email please contact us to confirm your order.
Τι πρέπει να κάνω αν ξεχάσω τον κωδικό μου;
After selecting “Forgot your password?”, Enter the e-mail you used during your registration and click “Reset”. In this e-mail we will send you a link which will take you to your password reset page where you define the new password you want to use and click “Reset Password”.
Τι πρέπει να κάνω αν παραλάβω ένα ελαττωματικό ή λάθος προιόν;
You must contact our store within the next 15 days from the day of receipt of the product and return the product at no extra charge.
Μπορώ να αλλάξω ή να ακυρώσω την παραγγελία μου;
Yes, you can change or cancel your order by contacting our store (by phone at 2610-223316 or via e-mail: info@nrgsportshop.gr).
Πως μπορώ να ενημερωθώ για την κατάσταση της παραγγελίας μου;
You can find out the status of your order by clicking on the link at the bottom of the order confirmation email.
Μπορώ να παραλάβω την ηλεκτρονική μου παραγγελία από το κατάστημα;
You can pick up your order from the store. To pick up your order from the store, you must select “Pick up from the store” in the “Choose shipping method” option and then proceed with payment by debit / credit card or payment at the store.
Μπορώ να κάνω παραγγελία μέσω Facebook ή Instagram;
You can order via Facebook, knowing the product codes you want. Orders placed via Facebook are sent by courier and can only be paid by cash on delivery. Orders via Instagram are not placed.
Γιατί η κάρτα μου απορρίφθηκε;
Your card may have been rejected for one of the following reasons:
The card may have expired: check that your card has not expired.
You may have reached the card limit: check with your bank that the card has not exceeded the purchase limit.
You may have entered something incorrectly: check that you have filled in all the required fields correctly.
Πώς μπορώ να εγγραφώ στο ηλεκτρονικό κατάστημα;
To create an account, select “LOGIN / REGISTER” in the upper right corner of your screen, then select “REGISTER” in the “I’m a new user” field and enter the required information. If your registration is successful you will receive a confirmation email. You can register in the same way during the payment process.
Ποια είναι τα πλεονεκτήματα της ύπαρξης ενός λογαριασμού στο site;
The account is recommended for your convenience, so you can enjoy the best possible navigation and shopping experience. Your account provides the following benefits:
Save your details (address, billing details, etc.).
Monitor the progress of your order.
Save your favorite products.
View your order history.
Communicate more easily with customer service.
Τι πρέπει να κάνω αν δεν μπορώ να συνδεθώ στο λογαριασμό μου;
In case for any reason you are unable to log in to your account, you can contact our store by phone at 2610-223316 and e-mail: info@nrgsportshop.gr to guide you step by step in restoring your account.
Μπορώ να κάνω αλλαγή στο φυσικό κατάστημα;
You can make a change in our store and only with the receipt within 15 days choosing from the products available in it.
Τι γίνεται σε περίπτωση ακύρωσης της παραγγελίας με κάρτα;
If you ordered from our e-shop using a card, the return is made to the card with which you made the purchase (within 4 days).
Τι είναι η wishlist;
The wishlist is the favorite list where you can save products for future purchase. The products you put in the wishlist are not bound. You can move them to your cart for purchase or vice versa, if you want to make your purchase later. The products stored in the wishlist remain there for 2 weeks, regardless of whether they are available or not.